Privacy Policy

OWNERSHIP AND RECORDS

The protection of your personal and private information is important to us. This Privacy Policy explains when we collect your information, why we collect your information and how we will use your information. ATESVI, S.L. has its registered office at Plaza de la Ría 2, Locales B y C (15174- Fonteculler – Culleredo (A Coruña)) with CIF B15906522,

THE LAW

We are headquartered in Spain and comply with the LOPDGDD (Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales), that is derived from the EU legislation, the EU Data Protection Directive 95/46/EC and the General Data Protection Regulation (GDPR). For the purpose of this policy, “Personal Data” and “Personal Information” are the same and refer to any information that (either in isolation or in combination with other information) enables you to be identified directly or indirectly.

NAVIGATION

Our website has reasonable technical resources to provide safe navigation and protect all the information gathered. However, you should bear in mind that, even if we apply and implement measures to protect your information, no web page, webcast, computer system or wireless connection is absolutely safe. ATESVI, S.L will not be responsible in cases of interruption of service, malfunctioning or any inconvenience that can happen for causes beyond the company. Likewise, we exclude from any liability for damages derived from the appearance of computer viruses or any type of incident originated or introduced in the computer system through hackers or third parties that intentionally access our website integrity.

Links to other websites: For your convenience, this website may contain links to other pages that have different privacy policies. We recommend that you review their corresponding data protection clauses. Under no circumstances should personal data be exchanged with any external page. We are neither responsible for the content, nor for any other aspect related to web pages belonging or directed by third parties. We also inform you that we cannot exercise any control over its maintenance and content, therefore, we cannot guarantee that the hyperlinks, pointers or other link functions arranged in those sites are correct at the time of their access and are free of viruses or other damaging elements that could cause damage or alterations in your computer equipment.

INTELLECTUAL PROPERTY

The texts, images and other contents of this website are property of ATESVI, S.L or of third parties that have licensed or authorized us to use them. All logos, commercial brands and designs appearing on this website are part of the intellectual property rights registered by us, and any form of exploitation, that is reproduction, distribution, public communication and transformation is prohibited without expressed authorization. The divulgation, use, circulation, distribution, reproduction and transformation, total or partial, in any medium or form, of the contents of this web page without the previous and expressed authorization is prohibited, unless it is otherwise indicated or its use is by personal title and does not violate the rights recognized by the current legislation.

PRIVACY AND PROTECTION OF PERSONAL DATA

INFORMATION WE COLLECT

The type of information we collect from you depends on how you use our website. We may collect information about you from the following sources:

1.1 Information we receive from you

We may collect personal information (such as your name, email address, telephone number, and other information) that you provide to us when you correspond with us.

1.2 Information we collect about you (COOKIES)

Users, by ticking the box, expressly and freely agree that their personal data is processed by the service provider to  process the orders or any kind of request that is made by the user through any of the forms of contact that are available on the company's website.

Besides, when you visit our website, we may use cookies and other technologies to automatically collect the following information:

Technical information, including your IP address, your login information, browser type and version, details of any website which has referred you to our website, device identifier, location and time zone setting, browser plug-in types and versions, operating system and platform, page response times, and download errors;

Information about your visit, including the websites you visit before and after our website and products you viewed or searched for; and

Length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers) and methods used to browse away from the page.

If your web browser is set up to accept cookies, a cookie will be stored on your hard drive when you visit our website. Cookies allow us to collect information about your computer, which may include your IP address (a number assigned to your computer when you register with an Internet Service Provider), type of browser, operating system, domain name, and the details of any website which has referred you to our website. We use cookies to track and collect information about which parts of our website and newsletter (including links to other websites) are visited by you. This information does not identify an individual and is only used for the purpose of aggregating and analysing information in order to improve our product offering and user experience, store what’s in your shopping basket and ensure our marketing is relevant.

Cookies also allow us to recognise your computer while you are on our website. This information is used to maintain the quality of our service and to provide tracking and statistics regarding the use of our website.

The types of cookies we use:

Strictly necessary cookies - These cookies are required for the website to run and cannot be switched off. Such cookies are only set in response to actions made by you such as language, currency, login session, privacy preferences. You can set your browser to block these cookies but this might affect the way our site is working.

Analytics and Statistics cookies which recognise and count the number of users to our website and help us see how users move around our website. These cookies do not collect information that identifies a visitor. [Any information collected by these cookies is anonymous.] We only use such information to improve our website. This information helps us to find out how well the website is working and highlights where it can be improved.

Marketing and Retargeting cookies - These cookies are usually set by our marketing and advertising partners. They may be used by them to build a profile of your interest and later show you relevant ads. If you do not allow these cookies you will not experience targeted ads for your interests.

Functional cookies - These cookies enable our website to offer additional functions and personal settings. They can be set by us or by third-party service providers that we have placed on our pages. If you do not allow these cookies, these or some of these services may not work properly.

HOW YOUR INFORMATION IS USED

Any of the information we collect from you may be used in one of the following ways:

To provide you with information about our products and services
To process your payments and protect you against fraudulent transactions
To provide you with products and services that you have purchased from us
To improve your experience on our website
To detect fraudulent or suspicious transactions
To respond to requests or complaints

Using your personal information in this way is necessary for us to perform our statutory and/or contractual obligations to you. It is also in our legitimate interests to process personal information using cookies and other technologies that we need to use to run our website, to provide you with the best possible customer experience online, and to develop, enhance, market and provide products and services to you.

DATA PROTECTION RIGHTS

Users may send a written communication to the registered address of atesvi@atesvi.com or to the e-mail address indicated in the heading of this Legal Notice, including in both cases a photocopy of their ID or other similar identification documentation to request the exercise of the following rights:

• The right to request access to personal data: you may ask us if we are treating your data;

• The right to request rectification (in case it is incorrect) or deletion;

• The right to request the limitation or cancellation of your data processing, in which case it will only be retained by us for the exercise or defense of claims;

• The right to object to the data processing: We will stop processing the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims the data must continue to be processed;

• The right to data portability: in case you want your data to be processed by another firm, we will facilitate the portability of your data to any other company that indicates us in a structured, intelligible and automated format.

These rights are very personal and will be exercised by the interested party, without limitations other than those provided by the applicable legislation. However, the legal representative of the interested user may act when the user is in a situation of incapacity or of being under age, that prevents the personal exercise of these rights. The exercise of their rights will be made effective by the controller of the File within ten days following the receipt of the request. In the event that the Person in charge of the File considers that it is not appropriate to access the requested file, he or she will communicate it reasonably and within the period indicated in this section. In the cases where the cancellation of the data is possible but its physical extinction is not due to technical reasons and because of the computer support used, we will block them in order to prevent their use, until they are completely deleted from the information systems.

ASSIGNMENT OF DATA

We inform you that we do not transfer any kind of information to any company.

CONSERVATION OF DATA

In accordance with the provisions of art. 13.2.a of the RGPD, a period is established whereby the personal data will be preserved. The following measures are set as criteria for the preservation of information: a) the personal data provided will be preserved as long as our contractual relationship is maintained. b) Once this relationship is completed we are legally obliged to keep the connections made through the internet, email and voice phone calls or instant messaging with our website, for one year. Customer data: The period of preservation of personal data will vary depending on the service that the client contracts. In any case, it shall be the minimum necessary, and may be maintained up to: a) 4 years: Law on Infringements and Sanctions in the Social Order (obligations regarding affiliation, registration, wages, salary payments…); Articles 66 and the next  General Taxation Law (accounting books ...); b) 6 years: Article 30 Commercial Code (accounting books, invoices ...) c) 10 years: Art. 25 Law on Prevention of Money Laundering and Terrorist Financing.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Such measures include, for example, limiting access to personal information only to employees and authorised service providers who need to know such information for the purposes described in this Privacy Notice, as well as other administrative, technical and physical safeguards, including firewalls and encryption measures.

While we endeavour to protect our systems, website, operations and information against unauthorised access, use, modification and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our systems, will be safe from intrusion by others, such as hackers.

In the unlikely event of a Data Breach, we will determine when we are required to report it in accordance with the Law to both you or the regulating body in the territory and will initiate our Data Breach response plan.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, please submit your request at atesvi@atesvi.com.

CLAIM TO THE CONTROL AUTHORITY

If you believe that there is a problem with the way we are handling your data, you can address your claims to the appropriate data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain.

Agencia Española de Protección de Datos (www.agpd.es)
C/ Jorge Juan, 6 28001-Madrid
+34 901 100 099 / +34 91 266 35 17